15,000
excess deaths during the 2003 heatwave
Inserm / Santé publique France.
FOR TOWN HALLS AND SOCIAL SERVICES
Is your heatwave registry truly operational?
Keeping a registry of vulnerable people is a legal obligation. When the alert is triggered, Agely calls every registered person, checks the essentials, and only alerts your social services on the cases that require human intervention.
Built for GDPR and the AI Act.
100% French solution, hosted with a certified health data host.
Outbound calls to the person's own phone. No menu, no button, just voice.
Alerts to handle
Mrs Roy unreachable twice, social services notified at 08:41
Mr Bernard overheated home reported, to visit
128
calls
119
all clear
6
to call back
3
alerts
Latest calls
- Mrs Garnier 08:12 All clear
- Mr Lefèvre 08:25 Call back
Your social-services view
Everything Agely does, you can see.
A clear dashboard during every episode: who was called, who is fine, who needs a call back, and the alerts escalated to your referents. The proof the law expects, with no re-keying at all.
Start my deploymentWhat the law actually requires.
Since the law of 30 June 2004, every municipality keeps a nominative registry of the elderly and disabled people who request it. The law does not stop at the list. When the alert plan is triggered, it expects periodic contact with every registered person, to provide advice and assistance. The Bien vieillir law of 8 April 2024 (France's aging-well act) goes further: the registry must serve year round to fight isolation and detect loss of autonomy.
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Register
You keep the registry of vulnerable people in your area. A legal obligation, articles L. 121-6-1 and R. 121-2 of the CASF (French social action and families code).
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Contact
During an alert, you must regularly reach every registered person. This is the step that overwhelms your teams.
Key step
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Detect
Since 2024, the registry also serves to detect isolation and loss of autonomy, year round.
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Document
You must be able to show who was contacted, when, and what was done. Without a tool, that proof does not exist.
Why goodwill is no longer enough
~40,000
deaths attributable to heat in France over the last 9 summers
Santé publique France.
75+
heat kills the oldest first. Over 2014-2022, around 23,000 of the 33,000 heat-related deaths were among people aged 75 and over.
Santé publique France.
The risk does not go away, it intensifies every year. What changes from one town to the next is the ability to move from a paper registry to a real phone call, in time, to every person.
What Agely does during a heat episode
When Météo France raises your department to orange or red alert, Agely starts looking after everyone on your registry.
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Agely calls, every day if needed
Each registered person receives a voice call, in natural language, on their own phone. Agely asks how they are, checks hydration, how cool the home is, warning signs, isolation.
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Agely sorts what matters
Most calls go well and are simply logged. Agely flags worrying answers: confusion, faintness, an unreachable person, an overheated home.
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Agely alerts the right person
As soon as a case is out of the ordinary, your social services referent receives the alert, with context. Your social workers step in where it is truly needed, not blindly.
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You keep the proof
Every contact is timestamped and logged. You know who was reached, when, and what was done. The traceability the law expects, with no re-keying.
Why a local authority chooses Agely
Relieve your social services teams
Agely handles the first level. Your social workers focus on what cannot be delegated.
Deliver on a mandate commitment
A concrete, deployable, measurable answer. Not a press release, a service your residents actually use.
Preserve dignity
Human care stays at the heart, Agely amplifies it. Technology does not replace human connection, it multiplies it.
Measure what was invisible
Aggregated, anonymized usage data to steer your senior policy. You know what is happening on the ground, not just what surfaces in committees.
How deployment works
Three steps. Up and running within 2 weeks, on a pilot scope defined with you.
You define the pilot scope
Together we choose which people on your registry are offered Agely. The social service keeps control over targeting and consent.
We configure
Agely is set up with your services, your referents and your local specifics. Within two weeks.
Agely looks after them, you steer
Agely talks with registered people and surfaces what matters, with consent respected. Monthly reporting.
A simple price: €1 per call
Single rate
€1
per call
No hidden subscription, no per-resident cost. You pay for the calls actually made, on a pilot scope defined with you. Configuration is included.
- Configuration with your social services referents, included.
- Agely looks after registered people during orange and red alert episodes.
- Routine calls, checking the essentials, timestamped traceability.
- Alert to the referent as soon as a case is out of the ordinary.
- Reporting and aggregated, anonymized territory data.
An example
100 registered people in the scope defined with you, one call a week for two months, that is 800 calls, so €800. You set the frequency based on the intensity of the episode. The cost of a covered summer, with every registered person looked after.
Prefer a flat rate?
We can commit to a capped flat rate, defined with you based on the number of registered people, the frequency and how long Agely looks after them.
Co-funding exists depending on profiles and territories (conférence des financeurs, CARSAT, Banque des Territoires). We help you mobilize it.
Frequently asked questions
Does Agely replace our staff during the heatwave?
No. Agely makes the routine calls at scale and flags at-risk cases. Your staff keep the decision and the human intervention. The law expects periodic contact: Agely carries it out, your teams step in where it counts.
How does Agely fit with our nominative registry?
Agely works from the people on your registry, based on their consent. Targeting and registration stay in the hands of the social service. Agely adds no one without consent.
What do you do with the data? This is a sensitive registry.
100% French solution, hosted with a certified health data host, GDPR compliant, granular consent, full audit trail. No data is resold. The territory data you receive is aggregated and anonymized. The purpose stays the one set by law: protecting vulnerable people.
Do seniors need to be equipped?
No. Agely works on the phone the person already has. No menu, no button, just voice.
What if the person does not answer or refuses?
A person who is repeatedly unreachable during an alert is exactly the signal that goes up to your referent. Participation stays voluntary and revocable at any time.
How long to deploy before summer?
Two weeks of configuration with your referents, from the moment the pilot scope defined with you is validated. Agely can start looking after people before the first episode.
Start my deployment
A few minutes to introduce your local authority. Our team will get back to you.
Sources for the figures cited: Inserm; Santé publique France; French social action and families code (CASF), articles L. 121-6-1 and R. 121-2 (Légifrance); law no. 2004-626 of 30 June 2004; law of 8 April 2024 on measures to build the aging-well society.